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Booking Conditions & Payment

HOW TO BOOK A TOUR WITH FAR EAST VACATION

Once you decide to travel with us, it is very easy, secure and trouble free to book a vacation with Far East Vacation. We explain how to book in six simple steps as following:

1. Request a free quote!
First, you request a free quote for your planned vacation by using the form  OF “Plan your perfect vacation” or just selecting one of our ready made vacations and customizing it to your own wishes. Far East Vacation will send you a quote and program for your vacation within 12 hours.

2. Any special requests or further changes to the itinerary
You study our vacation offer and ask for change to best meet your needs.

3. Agreement on the vacation itinerary, book your flight tickets.
Once we reach an agreement on the itinerary and price, you may book your international flights and send us the flight information, dates of arrival and departure.

4. Far East Vacation makes all the necessary reservations for your vacation
Once we receive your confirmation, we will make all the necessary reservations for your vacation. This procedure may eventually lead to changes regarding service availability.

5. Finalization and Invoice
You will approve the final itinerary confirmation and we will send you an invoice and payment link for a deposit of 40% the total amount for your vacation in case you book more than 1month before tour start date or 60% of the total price for the trip in case you book less than 1 month before tour start date.

6. Passport & Visa
For Vietnam visa: You can apply for your Vietnam Visa yourself or just let us get a visa approval letter for you in advance. This service is free when you travel with us. You will bring it and 01 passport-sized photo and pay visa fee to show at the Vietnam Immigration Department at the International airport in the Capital city Hanoi, Ho Chi Minh City, Danang, Nha Trang or Phu Quoc Island.  

For Cambodia Visa: A passport with at least six (06) months validity from the date of entry into Cambodia is required. We recommend you make a photocopy of your passport and keep it somewhere separate or scan your passport and keep the scan in an accessible email account. A visa is required for most nationalities. There are two types of visa: Upon arrival visa and E-visa. Upon arrival visa can be obtained at any international land and water border, and 2 international airports of Phnom Penh and Siem Reap. E-visa is accepted only at these international airports, and 3 following land borders:
- Bavet (Svay Rieng) – Cambodia and Vietnam land border.
- Poi Pet (Banteay Meanchey) – Cambodia and Thailand land border.
- Cham Yeam (Koh Kong) – Cambodia and Thailand land border
A tourist visa costs US$30 and is valid for 30 days. One passport-sized photograph is also required.

For Laos Visa: Passports should be valid for six (06) months from the date of entry into Laos. We highly recommend you make a photocopy of your passport and keep it somewhere separate or scan it and keep it in an accessible email account. Visas valid for 30 days can be easily obtained on arrival. Cost depends on nationality (from US$30 to US$42). One passport-sized photograph is required.

For Myanmar Visa
A passport with at least six (06) months validity from the date of entry into Cambodia, Laos or Myanmar is required. We highly recommend you make a photocopy of your passport and keep it somewhere separate or scan your passport and keep the scan in an accessible email account. A visa is required for all nationalities and can be obtained via e-Visa or your nearest Myanmar embassy or consulate. Please visit the Myanmar official government website www.myanmarevisa.gov.mm for more information.

PAYMENTS
Forms of payment
: In cash, by bank transfer or by credit card (Visa Card, Master Card and Amex and JCB card are acceptable). For each bank transfer, the bank commission is to be paid by each party on its own side. 40% of the total tour cost to be deposited upon commitment of the tour, this deposit is non-refundable. This amount will be paid by credit card (Our Sales Executive will send you the OnePay secure link to pay online) is required to confirm your booking.
Where deposits and advance payments are required from contractors/third parties, these will also be invoiced to the client for payment. This will be required for  Far East Vacation’s email to secure services contractors/third parties. Pre-payment procedures during high/peak seasons may also vary, depending on the accommodation policy to guarantee the booking. Far East Vacation will inform you accordingly about this for each individual case.
The remaining balance of the tour price (60%) is due upon your arrival to Vietnam. Cash is preferred to reduce any processing fees that may affect your cost. The deposit should be made by Credit card or Bank transfer.

PAY BY CREDIT CARD
Kindly make deposit/payment via our OnePay secured online payment. We accept Credit Card including Visa/Master Card, American Express and JCB Card.
Note: When you pay by Credit Card, please add 3% of convenient fee.

Deposit & Final Payment: Based on confirmation of your tour (which means that an official payment has been made), a deposit of 40% of the total tour amount is required and this deposit is not refundable. When a deposit is received it is understood that you have read, understood and accepted all our Terms & Conditions.
The balance of the tour cost is due upon your arrival and payable at our office in Vietnam, Cambodia, Laos or Myanmar. Please mention that cash is preferred to reduce any processing fees which probably affect your cost.

CANCELLATIONS & REFUNDS
All cancellations must be received in writing, sent to us via fax or email. The following rules apply for cancellations:
 * More than Sixty (60) days prior to departure: The total deposit paid to us (30% of the Tour value) for the administrative fee in accordance with canceling advanced arrangements, will be valid for o¬ne (1) year from the date the deposit was received. During this time (365 days) the amount can be applied to other tours and services. After one (1) year the deposit amount is forfeited.
 * 30 – 45 days prior to departure: 50% on total value of the trip charged, due to hotel charges for no-shows and organizing fees.
 * Within 1-30 days prior to departure: 100% on total charged.
 * No-Show: 100% on total charge.

The deposit should be made by credit card or bank transfer with following details:
Name of Bank: JOINT STOCK COMMERCIAL BANK OF FOREIGN TRADE OF VIETNAM
Bank Account in USD: 0011374101736
Beneficiary name: FAR EAST VACATION CO., LTD
Bank SWIFT Code: BFTV VNVX
Address: 198 Tran Quang Khai, Hanoi, Vietnam


Important remark: For M.I.C.E. group(s) and Student group(s) with special requests deposit and payment terms shall be advised on case-by-case basis. If you need any further assistance, please feel free to contact our travel expert at: sales@fareastvacation.com
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