TERMS AND CONDITIONS

Welcome to the Far East Vacation website (hereinafter called “Site”). Please review the following basic terms that govern your use of and purchase of products and services from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms of use (hereinafter called the “Agreement”).

If you reside in a country within the European Union, these terms are an agreement between you and Far East Vacation. Under this agreement, goods and/or services will be delivered by Far East Vacation.

Privacy

Please review our privacy policy, which also governs your visit to the Site, to understand our practices.

Copyright

Unless otherwise noted, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by Far East Vacation. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Far East Vacation.

The Contents of our Site and the Site as a whole are intended solely for personal, noncommercial (other than for the purchase of products and services from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

User comments, feedback, and other submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Far East Vacation on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain Far East Vacation’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Far East Vacation of all-worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Far East Vacation will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Far East Vacation is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree to use the Site for lawful purposes. You are prohibited from posting on or transmitting through exotravel.com, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable national, or international law.

Links

We are not responsible for the content of any sites that may be linked to or from www.fareastvacatuib.com. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from the Site are independent of Far East Vacation, and Far East Vacation has no control over the content of that other website.

Disclaimer

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT FAR EAST VACATION SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE

Inaccuracy’s disclaimer

From time to time there may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Termination

This Agreement is effective unless and until terminated by either you or Far East Vacation. You may terminate this Agreement at any time. Far East Vacation may also terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Far East Vacation’s sole discretion you fail to comply with any term or provision of this Agreement.

Payments

Where deposits and advance payments are required from contractors/third parties, these will also be invoiced to the client for payment. This will be required for Far East Vacation’s email to secure services contractors/third parties. Pre-payment procedures during high/peak seasons may also vary, depending on the accommodation policy to guarantee the booking. Far East Vacation will inform you accordingly about this for each individual case.

  • Terms:
  • 40% of the total tour cost to be deposited upon the commitment of the tour, this deposit is non-refundable. This amount shall be paid by credit card (Our Sales Executive will send you the OnePay secure link to pay online) and required to confirm your booking.
  • The remaining balance of the tour price (60%) is due upon your arrival in Vietnam. Cash is preferred to reduce any processing fees that may affect your cost. The deposit should be made by Credit card or Bank transfer.
  • Payment Methods:
  • Cash.
  • Bank Transfer: For each bank transfer, the bank commission is to be paid by each party on its own side.
  • Credit Cards: Kindly make deposit/payment via our OnePay secured online payment. We accept Credit Card including Visa/Master Card, American Express and JCB Card. Note: When you pay by Credit Card, please add 3% of the convenience fee.

For M.I.C.E. group(s) and Student group(s) with special requests deposit and payment terms shall be advised on a case-by-case basis. If you need any further assistance, please feel free to contact our travel expert at sales@fareastvacation.com

Cancellation Policy

All cancellations must be received in writing, sent to us via fax or email. The following rules apply for cancellations:

 (i) More than Sixty (60) days prior to departure: The total deposit paid to us (30% of the Tour value) for the administrative fee in accordance with cancelling advanced arrangements, will be valid for one (1) year from the date the deposit was received. During this time (365 days) the amount can be applied to other tours and services. After one (1) year the deposit amount is forfeited.

 (ii) 30 – 45 days prior to departure: 50% on the total value of the trip charged, due to hotel charges for no-shows and organizing fees.

 (iii) Within 1-30 days prior to departure: 100% on total charge.

 (iv) No-show: 100% on total charge.

Note: Depending on destination, airlines, hotels and cruise operator cancellation policies, the above cancellation policy is subject to change.

Applicable law

By visiting the Site, you agree that the laws of France, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Far East Vacation or its affiliates.

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